100% Satisfaction Guarantee!
Your complete satisfaction is our highest priority. Over the past decade, our valued customers have
helped us build Eventgroove into the leader in online ticket printing. We thank you.
We take great care to assure the highest quality products at affordable prices with fast
turnaround. If you are not satisfied with your order, please contact our Customer Support
Specialists at 855.798.0799. We will issue a full refund for the price of the product
minus the shipping fees or re-do your order: it's your choice.
As you can understand, certain circumstances are beyond our control, and unfortunately
cannot be covered by our customer satisfaction guarantee:
- Shipping delays due to terms defined by Canada Post, including weather, mechanical failure,
etc. (Please visit Canada Post for more information.)
- Spelling, punctuation or grammatical errors made by customers when entering text
or order information.
- Low resolution images uploaded or provided by the customer.
- Design errors introduced by the customer in the document creation process.
- Errors in user-selected options, such as paper colour and quantity.
A few other items to help:
- Colour Variation on Different Monitors. Unfortunately, we cannot match colours
viewed on different monitors. If you have any concerns about the colour tone
or print quality, we would be happy to overnight a sample kit.
- Proof Review. In the selection and order process, review your proof carefully
and correct any mistakes prior to submitting your order. While we do our best to
review your order, we cannot guarantee text and/or documents created by our customers.
- Processing and Shipping Times. Our processing and shipping times are prominently
displayed through the order process and on many pages of our site. Please read these
times carefully.
Thank you once again for being a part of Eventgroove. I also invite you to personally
contact me, Lance Trebesch (CEO) if at any time you are not completely satisfied with our
products and services: [email protected].
Customer Reviews
Reviews by
Customer Reviews
Reviews by
June, 13
Quick and Easy
Easy process uploaded my own design and received delivery very quick. Great job very happy.
Luigi S.
June, 12
Everything was perfect
Everything was perfect
Nathalie R.
June, 4
Design and Ordering process was
Design and Ordering process was intuitive and easy. Product arrived on time without any issues. That's why I keep coming back for my annual event. Thanks!
Chuck H.
June, 4
Recital Tickets and Posters made easy
Have used EventGroove for years - website makes it easy to design and order my tickets and posters every year I use it. Thanks!
Chuck H.
June, 4
show tickets
loved these! super easy to order, quick to arrive and very high-quality. great keepsake for our young performers
Cadence A.
June, 4
Always dependable!
Every year our organization buys wristbands for our event and this is honestly the easiest part of the whole event! Consistent quality and speedy production is why we came back year after year.
Heather D.
June, 2
able to select the actual
able to select the actual number of tickets i needed
my order was correct and delivered quickly
very much appreciated the great service
Micheal J.
May, 29
Great!
Great! Just what we wanted!
Lorna P.
May, 28
Draw Tickets
Perfect as usual!
Stephen M.
May, 28
Fantastic
They looked great. The turn around was great. And when we had a request about PST as a reseller they were incredibly easy to work with.
Chantal W.
May, 27
Customer service was super kind,
Customer service was super kind, shipping was on time and product was package in a organized manner.
Thank you
Christine B.
May, 26
Edmonton Elks game wristbands!
Eventrgroove gave us exactly what we needed at a great price and it all came really quickly and with great presentation!
epharh o.
May, 23
I made my comment in
I made my comment in the survey,
Karen W.
May, 22
Event Tickets
Outstanding company - products and service. Easy to use templates and ordering process. SO MUCH CHOICE!! Very quick to deliver product. Love them!!
Kelly L.
May, 21
Wrist bands and tickets
Received both wristbands and tickets quickly and done just as requested.
Len A.
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